If you already have Symantec Enterprise Vault that archives your Exchange Mailboxes and you have got a request to change all URLs from olddomain.com to newdomain.com, So THIS is the right article to read ... you can easily modify EV to archive new mails with new shortcuts URL e.g. ev.newdomain.com, but the problem is the old shortcuts, how to modify the old shortcuts to point to the new URL ev.newdomain.com? .. follow the below steps:
1. Create A record for ev.newdomain.com that point to the EV, and add this record to local intranet to all users.
2. Log in to EV SQL server, right click on the enterprisevaultdirectory database, choose run query and run the following command:
update computerentry set computername = 'ev.newdomain.com' where computerentryid= '<computerentryid>'
computerentryid is the current ID located on the database.
4. Open Enterprise vault console, browse to each Exchange Desktop policy, right click and select properties.
7. choose advanced tab, list settings from: OWA.
8. On the settings of External Web Application URL, set value to: https://ev.newdomain.com/enterprisevault.
9. Choose Apply and OK.
10. Synchronize all mailboxes.
11. On the Enterprise Vault server, open the Registry Editor
12. Navigate to the following key
On a 32-bit system: HKLM\Software\KVS\Enterprise Vault\Agents
On a 64-bit system: HKLM\Software\WoW6432Node\KVS\Enterprise Vault\Agents
13. Create a new DWORD with the name RestoreShortcutBody and a value of 1.
14. Restart the Enterprise Vault Admin Service.
15. Open the Vault Administration Console, right-click on the Mailbox Archiving Task and select Run Now.
16. Under Run Mode, choose Report.
17. Under number of eligible items, select Report on All Items.
18. Choose whether to run the operation on all mailboxes or selected mailboxes. Only mailboxes against which the task is run will have their shortcuts modified.
19. Click OK. The Archiving Task will process the selected mailboxes and recreate the shortcuts in them using the current policy settings for shortcut content.
20. Once the process is complete, change the RestoreShortcutBody registry setting to 0 or delete it, and then restart the Enterprise Vault Admin Service. This is very important to remember, as failing to do so will leave the RestoreShortcutBody functionality engaged on ensuing archiving runs, adversely affecting performance.
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