Saturday, November 2, 2013

Outlook on Windows XP clients are not able to login to Exchange 2013

Hello Guys,

It is been a while since last time i wrote in this blog. recently I faced a problem with an exchange 2013 server and windows XP outlook clients. When doing the Autodiscover and configure on a Windows 7/8 workstation, everything worked fine. However the windows XP machines would fail to authenticate and kept prompting for a username and password.


The solution was Common Name of internal certificate installed on Exchange 2013 should match Outlook Anywhere configuration (not SAN)

windows 7 can match outlook anywhere name with SAN, however Windows XP should match CN with outlook anywhere

Good Luck!
Ashraf Gouda